Frequently Asked Questions

Q. I made an online appointment. Is it okay if I arrive later than my scheduled time? 🌐
A. Please arrive within your scheduled time slot.

Q.Can I receive my test results over the phone?☎️ 
A.As a general rule, results are explained and handed over in person at the clinic.

🟠 Prescriptions

Q. Can I get a prescription without a consultation?📝
A.Prescriptions are generally issued after a medical consultation.

Q. I have allergies. Can I receive prescriptions for eye drops, nasal spray, and ointment all on the same day? 👁️👃🧴
A. Yes, we can prescribe them all on the same day.

🟠その他の対応

Q. My child hit their head in a fall. Can you examine them?🤕
A.If your child is vomiting repeatedly or appears lethargic, please visit a hospital equipped for head imaging diagnostics.