Online consultation reduces the burden of travel and wait times,You can continue your visits even from afarsuch as, it is a convenient consultation method for patients.
On the other hand, its operation incurs costs and administrative tasks different from in-person consultations, such as fees for dedicated systems, maintenance of communication environments, securing reservation slots, and coordination with pharmacies.

Therefore, we ask patients to bear a fee of 800 yen per consultation as costs related to maintaining the system for continuing to provide online medical care.
Thank you for your understanding and cooperation.

💻 Online Medical Consultation Benefits💬

You can receive it on your smartphone.
Zero travel and waiting time
24-hour booking available
Zero round-trip transportation costs
Booking slots are in 30-minute increments, with a maximum wait time of 30 minutes.

Online medical consultation process

　📋Preparation🕒

① Install the Digisma app

• Please sign up for the app and enter your credit card information.
• [Installation Manual]
  https://digikar-smart.jp/assets/digisma_installmanual.pdf
• [Install with QR code]
  https://digikar.zendesk.com/hc/article_attachments/13437476806553

② Book an online consultation through our clinic’s Digisma appointment system (external link)

③ Receive a video call

• When we send the "Call Start" notification from our clinic, a call will appear on your device.
• If you select "Answer" as with a regular phone call, a video call will begin.

By checking in in advance, your appointment will proceed smoothly.
Also, after your appointment, payment will be made with the registered credit card, and a payment completion notification will be sent to the app.